Privacy Policy – Ezee Wash

Effective Date: 02-06-2025
Last Updated: 02-06-2025

Ezee Wash ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ezee Wash mobile application (the "App").

By using the Ezee Wash App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information:

• Full Name
• Phone Number
• Email Address
• Pickup/Delivery Address
• Payment Information (handled via secure gateways)

b. Usage Data

We may also collect information automatically when you use the App, including:

• Device and OS information
• Location data (if permitted)
• IP address
• App interaction and usage data

2. How We Use Your Information

We use your information to:

• Provide laundry and cleaning services
• Schedule pickups and deliveries
• Send updates, confirmations, and offers
• Improve our app and services
• Comply with legal requirements

3. How We Share Your Information

We do not sell your data. We may share your information with:

• Delivery and service personnel
• Third-party payment processors
• Authorities if required by law

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method is 100% secure.

5. Your Choices

You can:

• Update or edit your profile
• Disable location access anytime
• Request account deletion

6. Third-Party Services

We may link to external services (e.g., payment gateways). We are not responsible for their privacy practices.

7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect their data.

8. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted here with a revised effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: ezeewash3@gmail.com
Phone: +91-8800393053
Address: 410 , 1st Floor , CND - Block , Shalimar Bagh , New Delhi - 110088